Friday, January 13, 2012

How to give feedback to people gracefully

Here are some tips to give people feedback that they can hear and take it gracefully as well: 
Giving Feedback in a correct way is very important!
  1. When you start to feel defensive, annoyed, or anxious, apply “The Golden Rule of Triggers”: whatever you feel compelled to do, don't. Instead, take a deep breath and feel your feet.  Then you can make a choice about how to respond.
  2. Concentrating on a positive outcome rather than avoiding a negative one leads to greater persistence, flexibility, creativity, motivation, and satisfaction. In short, expecting success makes us more likely to succeed.
  3. When you feel the need to criticize “constructively”, don’t assume that you’re right. Be curious and open-ended rather than making declarations and coming to conclusions.